Frequently Asked Questions
Everything you need to know about our high-performance merino apparel.
What makes merino wool better for sports than synthetic fabrics?
Merino wool is a natural performance fiber that excels at moisture management and temperature regulation. Unlike synthetics, it remains warm even when wet, is highly breathable, and possesses natural anti-odor properties, allowing you to stay fresh during multi-day adventures.
How should I care for my Mons Royale gear?
To extend the life of your garments, we recommend a cool machine wash on a gentle cycle with wool-specific detergent. Avoid bleach and tumble drying; instead, line dry in the shade to maintain the integrity of the merino fibers.
What is your return policy for online orders?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. If the fit isn't right or you've changed your mind, you can initiate a return through our online portal for a refund or exchange.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines vary by region and will be calculated at checkout. Please note that international orders may be subject to local customs duties and taxes.
How do I find the right size for technical base layers?
Our technical base layers are designed with a 'slim fit' to maximize moisture-wicking efficiency. We recommend consulting our detailed Size Guide, located on each product page, which includes body measurements to help you find your perfect match.
Is your wool ethically sourced?
Sustainability is at our core. We source our merino wool from ZQRX-certified farms in New Zealand, ensuring the highest standards of animal welfare, environmental sustainability, and social responsibility.